Privacy Policy
Last updated: April 2026
APMGuard ("we", "our", or "us") is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. This policy explains what information we collect, why we collect it, and how we protect it.
1. Who We Are
APMGuard provides on-premises pool monitoring systems. Our registered address is in Canada. Questions about this policy can be directed to privacy@apmguard.com.
2. What We Collect
We collect personal information only when you provide it directly to us, including:
- Your name and email address when you contact us or request a demonstration
- Technical and billing information when you purchase or licence our system
APMGuard systems operate entirely on your own premises. Camera footage, detection events, and snapshots are stored locally on your hardware and are never transmitted to us or any third party.
3. Why We Collect It
We use your information to:
- Respond to enquiries and provide customer support
- Process orders and manage your licence
- Send important product and security updates (you may unsubscribe at any time)
We do not sell, rent, or trade your personal information to any third party.
4. Cookies and This Website
This website does not use tracking cookies, analytics scripts, or advertising technologies. No personal information is collected simply by visiting apmguard.com.
5. Data Retention
We retain your contact and billing information for as long as necessary to fulfil the purposes described above and to meet our legal obligations under Canadian law. You may request deletion of your information at any time (see Section 7).
6. Security
We protect personal information using reasonable administrative and technical safeguards appropriate to the sensitivity of the information. No method of transmission over the internet is completely secure; however, we take all reasonable steps to protect your data.
7. Your Rights
Under PIPEDA you have the right to:
- Know what personal information we hold about you
- Correct inaccurate information
- Withdraw your consent and request deletion of your information
- Lodge a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, contact us at privacy@apmguard.com.
8. Changes to This Policy
We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website or products after an update constitutes acceptance of the revised policy.
If you have any questions or concerns, please contact us at privacy@apmguard.com.